Kaftan Abaya

Shipping Details

At our store, we strive to deliver your orders as quickly as possible. Please note the following shipping and processing times:

1. Shipping Time:

   • USA, EU, Canada, Australia, New Zealand: 7 to 12 days
   • Rest of the World: Shipping time may be the same (7 to 12 days) or longer, depending on the shipping company and destination.

2. Processing Time:

   • Normally, orders are processed within 3 to 5 days.
   • In some cases, processing may be completed within 24 hours.

Thank you for shopping with us! If you have any questions regarding your order, please feel free to contact our customer service team.

Thank you for shopping at amo3fashion LTD

Free Shipping

We are pleased to offer free shipping on all orders. Regardless of the size or value of your purchase, you won’t incur any additional shipping charges.

Delivery Time

Please note that our shipping time is approximately 3 weeks from the date of order confirmation. While we strive to deliver your items as quickly as possible, the shipping duration may vary depending on factors such as your location and any unforeseen circumstances.

Tracking Information

Once your order has been dispatched, we will provide you with a tracking number via email. You can also access the tracking information directly from your dashboard account on our website. This allows you to monitor the progress of your shipment and estimate its expected delivery date.

Worldwide Shipping

We are delighted to offer worldwide shipping to our customers, enabling you to enjoy our products no matter where you are located.

Shipping Restrictions for Returns and Refunds

Please note that while we ship globally, we can only accept returns and issue refunds for orders delivered to the following regions:

• United States
• Canada
• Austrila 
• All countries within the European Union (EU)
• Limited countries where shipment tracking is available

Shipping Address

Please ensure that your shipping address is accurate and complete to avoid any delays or issues with the delivery of your order. We are not responsible for any lost or undelivered packages due to incorrect address information provided by the customer.

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us. We’re here to assist you!

Thank you for shopping at amofashionLTD

Quick Return and Refund Solution

We understand that sometimes things may not go as planned, and we strive to make the return and refund process as smooth and efficient as possible for our customers. Please note that you have 14 days to return after delivery.

Damaged Items

In the unlikely event that your item arrives damaged, we kindly ask you to provide photos or videos of the damaged item to verify the damage. If photos alone cannot adequately demonstrate the damage, please upload a video showing the issue.

Return Process

If you decide to return the damaged item, it must be returned to our warehouse before a refund can be issued. Once we receive the returned item, we will initiate the refund process promptly.

Refund, Resend, or Return Acceptance

We are committed to providing a satisfactory resolution for the following cases:

1. Orders Delayed: If your order is significantly delayed beyond the estimated delivery time, we will offer a refund or resend the order, based on your preference.
2. Orders Not Received: If your order is not received within the specified timeframe, we will promptly refund your payment or resend the order, as per your choice.
3. Products Damaged: In the case of products arriving damaged, we will offer a refund or resend a replacement item, depending on your preference and the availability of the product.
4. Incorrect or Missing Products: If you receive an incorrect item or if any products are missing from your order, please contact us immediately. We will arrange for the correct items to be sent to you or provide a refund for the missing items.
5. Orders Cancellation: If you wish to cancel your order for any reason before it is shipped, please notify us as soon as possible. We will issue a full refund without any cancellation fees.

Important Note: We reserve the right to make the final interpretation of any issues related to returns, refunds, or exchanges.

If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact us. We’re here to assist you!